C-Care, part of the healthcare cluster of CIEL Group, is a Mauritian private healthcare group, owning and operating the two main private healthcare facilities in Mauritius, namely C-Care Darné and C-Care Wellkin Hospital. C-Care also owns and manages C-Care Clinic and C-Lab.
C-Care is currently looking for a Product Ower Digital Experience to be based at the corporate office in C-Care Wellkin.
Product Ower Digital Experience
Reporting to the Head of Transformation & Operational Efficiency, the selected candidate will be responsible for the following:
- Ensure the operational upkeep, performance, and enhancement of the assigned digital tools.
- Serve as the point of contact for feature requests, incident follow-ups, and solution evolution.
- Act as the voice of patients, doctors, and staff in all product discussions.
- Drive awareness and engagement campaigns in collaboration with Marketing and Communication teams.
- Work closely with IT (Infrastructure and Systems teams) to manage technical dependencies and resolve issues.
- Translate high-level vision into detailed product requirements and backlog.
- Assist the Head of Transformation & Operational Efficiency to develop internal adoption strategies and materials for awareness campaigns.
- Conduct onboarding or demo sessions when new features are launched.
- Promote success stories and usage results to build momentum across business units.
What are we looking for?
- Bachelor’s degree in digital Innovation, Business, IT, or equivalent. Master’s Degree is an advantage.
- 3–5 years’ experience in digital product ownership, project management, or UX-centered roles. Experience in healthcare is a strong plus.
- Strong understanding of digital UX/UI design principles and customer journey optimization.
Location: Moka
Closing date: 20th May 2025
Management reserves the right to call only the best candidates for an interview. If you have not received any communication two weeks after the deadline, feel free to call us.