Career Opportunity
C-Care International, part of the healthcare cluster of CIEL Group, is a Mauritian private healthcare group that owns and operates four healthcare facilities in Mauritius, namely C-Care Darné, Wellkin, Grand-Baie and Tamarin, and two hospitals in Uganda, C-Care IHK and IMC. C-Care also owns and manages 22 primary care Clinics and 55 C-Lab collection centres in Mauritius, Uganda, and Madagascar.
C-Care is currently looking for a Project Lead – HR Productivity & Efficiency Lead to be based at C-Care Corporate Office, in Mauritius.
| Project Lead – HR Productivity & Efficiency
Reporting to the Head of People Performance & Rewards, the selected candidate will be responsible for supporting the successful execution of the Group People & Continuous Improvement priorities by providing rigorous project management, structured reporting, and a strong lean/simplification mindset. The role ensures that HR and cross-functional initiatives are delivered on time, within scope, and in a simple, practical, and scalable manner. The position requires a detail-oriented individual capable of deep-diving into workflows, identifying bottlenecks, challenging the status quo, and simplifying processes for greater efficiency, compliance, and adoption.
What you will be doing:
- Define project scope, objectives, deliverables, and success metrics with CPCIOs, HR COEs, BU HR teams, and functional leads.
- Develop and monitor project plans, milestones, risk registers, and communication plans to ensure disciplined execution.
- Provide structured weekly reporting and monthly Steering Committee updates, ensuring early escalation of risks and issues.
- Collect, analyse, and validate HR and operational data in collaboration with HR Systems & Data Analytics, Finance, and operational teams.
- Benchmark outcomes, identify gaps, and prepare dashboards and implementation reports to support decision-making.
- Lead Lean/Six Sigma–based reviews to simplify, streamline, and standardise HR and cross-functional processes.
- Support COEs and BU HR Heads in converting redesigned workflows into practical, simple, and scalable SOPs.
- Track adoption of improved processes and monitor performance across Business Units.
- Conduct resource utilisation assessments and support workforce planning, including overtime, absenteeism, and agency trend reviews.
- Coordinate and validate productivity and efficiency gains with Finance.
- Build delivery discipline by coaching project owners and facilitating problem-solving sessions, sprints, huddles, and capability-building workshops.
- Engage operational teams through structured communication, training, and mobilisation of improvement champions.
- Drive continuous improvement and ensure sustainability of implemented changes through effective handover.
What are we looking for:
- Degree in HR, Industrial Engineering, Healthcare Administration, Operations, or a related field.
- Lean/Six Sigma Green Belt (or higher) is preferred.
- 5–10 years+ experience in HR transformation, workforce planning, or process improvement.
- Proven ability to lead cross-functional projects and deliver measurable results.
- Strong analytical and reporting skills; proficiency in Excel/Power BI is an advantage.
- Strong capabilities in Project planning & execution, Lean/simplification mindset, Change management, Stakeholder engagement and influence, Structured problem-solving and Continuous improvement methodologies.
- Highly structured and detail-oriented (C-profile behaviours – DISC).
- Delivery-focused with strong follow-through, proactive, accountable, and disciplined.
- Ability to simplify complex problems and propose practical solutions.
- Strong collaboration and coordination abilities.
- Effective communication skills, particularly in fast-paced environments.
Location: C-Care Corporate Office, Moka, Mauritius
Management reserves the right to call only the best candidates for an interview. If you have not received any communication after the deadline, feel free to call us for any query.