Receive the patients and do all the Admission procedures.
Handle billing including collecting cash and credit payments and enter the cash receipts and assure correct allocations, distributions in accordance with the established protocol.
To assist doctors in their daily secretarial duties and prepare all invoices/issue invoices to the customers in accordance with established procedures and updating customer files for patients and doctors
Greeting of patients and professionally provide any assistance as may be required.
Operate switch board in the processing and transfer of incoming calls
Answer all incoming telephone calls in a professional and courteous manner
Keeps up-to-date record of extension of employees and their departments
Reception and transmission of information by mail/fax to concerned parties
Accurate registration, proper appointment, recording and updating of patient’s details
Handles PCR test and video consultation booking
Perform all other tasks as required by the department