C-Care Wellkin

Patient Care Officer (Medical Secretary)

Moka, C-Care Wellkin, Moka
Work Type: Full Time

What you will be doing:

  • Receive the patients and do all the procedures.
  • Handle billing including collecting cash and credit payments and enter the cash receipts and assure correct allocations, distributions in accordance with the established protocol.
  • To assist doctors in their daily secretarial duties and prepare all invoices/issue invoices to the customers in accordance with established procedures and updating customer files for patients and doctors
  • Greeting of patients and professionally provide any assistance as may be required.
  • Operate switch board in the processing and transfer of incoming calls
  • Answer all incoming telephone calls in a professional and courteous manner
  • Keeps up-to-date record of extension of employees and their departments
  • Reception and transmission of information by mail/fax to concerned parties
  • Accurate registration, proper appointment, recording and updating of patient’s details
  • Perform all other tasks as required by the department

What are we looking for?

  • HSC Holder
  • Computer literate
  • Ability to work efficiently under pressure
  • Excellent communication, interpersonal and customer service skills

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