Key Roles and Responsibilities
Preparation and management of the monthly duty roster for dentists
Coordination and organization of transportation arrangements for dental assistants
Preparation and issuance of quotations for implant, orthodontic, and general dental treatments
Follow-up on unanswered calls and scheduling of patient appointments
Preparation and submission of consumable indents to ensure adequate stock levels
Daily banking and reconciliation of reception cash at the end of each working day
Compilation and submission of statistical reports from the HIS, including OPD figures and gross and net revenue
Management of Continuous Quality Improvement (CQI) matters and complaints
Coordination of on-call dentists and dental assistants, including transport arrangements
Processing, monitoring, and follow-up of supplier payments