The selected candidate will ensure the quality, compliance, and operational integrity of laboratory activities in alignment with regulatory standards and internal policies. This role acts as a bridge between the technical and administrative functions of the laboratory, supporting the Lab Manager in oversight responsibilities and acting as the primary custodian of quality assurance.
What you will be doing:
- Oversee and support daily lab operations across both technical and administrative areas, ensuring workflow efficiency and adherence to protocols.
- Serve as the guardian of quality systems, ensuring all processes comply with ISO 15189 standards and the requirements of the Ministry of Health.
- Work with the Quality and Compliance Executive to ensure internal quality audits, equipment performance, and timely preventive maintenance.
- Review sample results for accuracy and reliability before release, conducting spot checks and root cause analysis when anomalies arise.
- Lead and document incident investigations, implementing corrective and preventive actions (CAPAs) as necessary.
- Support the Lab Manager in:
- Annual budgeting and cost control initiatives
- Performance appraisals and training needs analysis
- External audits and quality inspections
- Step in as Acting Lab Manager during their absence, ensuring business continuity and decision-making in critical matters.
- Liaise with technical supervisors, QA officers, and administrative staff to streamline cross-functional operations.
What are we looking for?
- Strong knowledge of laboratory regulations, particularly ISO 15189
- Analytical thinking and problem-solving skills
- Leadership with the ability to influence without direct authority
- Attention to detail and high ethical standards
- Excellent communication and reporting skills