Reporting to the Retail Supervisor; the selected candidate will have the responsibility to engage, counsel, provide good customers service.
What you will be doing:
Follow strictly the pharmacy philosophy of engaging customers with good customer service
Coordinate with the Retail Pharmacist for advice and proper dispensing of prescription drugs to patients
Maintain and keep reports requested to track the retail day to day activity
Manage the daily floating cash assigned: count at beginning of the day and reconcile the cash on day-end against payment collected and cash back given
Answer timely to Pharmacy phone calls, counsel patients and whenever a drug is requested over the phone, it is adequately booked and prepared for the patient
Follow instructions provided by the Retail Supervisor and report any event occurred at the pharmacy during his / her shift
In coordination with the Retail Supervisor, follow and achieve the monthly and yearly Retail objectives
Perform the stock inventory and investigate stock discrepancies root causes and execute the action plan to reduce variances continuously and to replenish stock accordingly
What are we looking for?
- SC or HSC holder
- Minimum 3 years of experience in pharmacy or in a sales retail store pharmacy
- Knowledge of pharmaceutical products & Medication
- Customer engagement and Sales Technics
- Computer literate (HIS, Word, Excel)